Data Loss Prevention

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  • 1.  process for uninstallation

    Posted Oct 14, 2014 01:07 AM

    process for uninstallation of dlp agent, how to remove it from system?



  • 2.  RE: process for uninstallation

    Posted Oct 14, 2014 01:09 AM

    Check the thread

    https://www-secure.symantec.com/connect/forums/uninstall-dlp-agent

    https://www-secure.symantec.com/connect/articles/preparing-dlp-agent-uninstallation-password



  • 3.  RE: process for uninstallation
    Best Answer

    Posted Oct 14, 2014 01:14 AM

    Check the kishorilal comment

    https://www-secure.symantec.com/connect/forums/remove-dlp

    DLP agent is install with the password. Which can be remove it with the help of UninstallPwdKeyGenerator.exe

    Kishorilal comment

    DLP agent will install with any password that you provide but during uninstallation it will compare the inbuilt PGP hash value of provided password.so that initially you need to add hash generated password which can be genreated throgh PGP.dll and Uninstallation password provided by symantec.

    In your case your correct password is converted to internally hash and mismatches.Read below.

    The UninstallPwdKeyGenerator.exe creates an uninstall password key which is used within Install_Agent.bat.

    The UninstallPwdKeyGenerator.exe is included with the 11.1 Agent Tools. This tool is used to generate the value you use for UNINSTALLPASSWORDKEY within the Install_Agent.bat file.

    The tool must be in the same directory as PGPsdk.dll.

    The following is an example of how to create a key hash to use for the UNINSTALLPASSWORDKEY value.

    UninstallPwdKeyGenerator.exe -xp=the-password-you-want-to-require-for-uninstalling-edpa

    example output of tool: 8D98A265FFFC7C42CD4860AAE01DB23D957F8F9E

    example format to use in Install_Agent.bat UNINSTALLPASSWORDKEY="8D98A265FFFC7C42CD4860AAE01DB23D957F8F9E"

    example format to use with Uninstall_Agent.bat UNINSTALLPASSWORD="the-password-you-want-to-require-for-uninstalling-edpa"