hi...wondering if anyone was going to help me with this.....

Try this KB:



https://kb.altiris.com/article.asp?article=38797&p=1

yay!! Thanks...I am trying it now.

Ok, I have read through the article. Does this mean in order to report accurately I would need to patch all of my servers first?

Yes. We can only get data if the OS makes it accessible. Since the OS doesn't correctly report cpu info without the patch, we cannot, either.

Ok, thanks for your help.

Hi..

I´ve patched a windows 2003 bases server to obtain the proccesor info. Then in the resource managar i can obtain the processor info...

Fabricante del equipo: IBM
Modelo: IBM eServer BladeCenter HS21 -[8853C3G]-
Recuento de procesadores: 1
Procesador: Intel(R) Xeon(R) CPU X5355 @ 2.66GHz 2,67 GHz

But in the reports the CPU type appears as "unknown"....

Name,Manufacturer,Computer Model,CPU,CPU Type,Memory (MB),Operating System,Service Pack,
diogenes,IBM,IBM eServer BladeCenter HS21 -[8853C3G]-,2666,Unknown,4095,Microsoft Windows Server 2003 R2,Service Pack 2,

Any idea?

regards