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Product Licensing confusion

Updated: 21 May 2010 | 5 comments
MattS's picture
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Hi,
Does anyone have any better descriptions for the following Symantec products? I am extremely confused by the descriptions and need to generate a lot of keys from the licensing portal. (NetBackup, Storage Foundation, Command Central etc..).

VRTS STORAGE FOUNDATION 5.1 WIN FOR OS TIER STANDARD EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION 5.1 WIN FOR OS TIER DATACENTER EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION 5.1 WIN FOR OS TIER ENTERPRISE EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION ENTERPRISE 5.1 WIN FOR OS TIER STANDARD EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION ENTERPRISE 5.1 WIN FOR OS TIER DATACENTER EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION ENTERPRISE 5.1 WIN FOR OS TIER ENTERPRISE EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION OPTION DYNAMIC MULTIPATHING (DMP) 5.1 WIN FOR OS TIER STANDARD EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION OPTION DYNAMIC MULTIPATHING (DMP) 5.1 WIN FOR OS TIER DATACENTER EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION OPTION DYNAMIC MULTIPATHING (DMP) 5.1 WIN FOR OS TIER ENTERPRISE EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION OPTION FLASHSNAP 5.1 WIN FOR OS TIER STANDARD EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION OPTION FLASHSNAP 5.1 WIN FOR OS TIER DATACENTER EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION OPTION FLASHSNAP 5.1 WIN FOR OS TIER ENTERPRISE EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION OPTION VOLUME REPLICATOR 5.1 WIN FOR OS TIER DATACENTER EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION OPTION VOLUME REPLICATOR 5.1 WIN FOR OS TIER STANDARD EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION OPTION VOLUME REPLICATOR 5.1 WIN FOR OS TIER ENTERPRISE EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION OPTION MICROSOFT CLUSTER 5.1 WIN FOR OS TIER DATACENTER EDITION STD LIC 5.1
VRTS STORAGE FOUNDATION OPTION MICROSOFT CLUSTER 5.1 WIN FOR OS TIER ENTERPRISE EDITION STD LIC 5.1

For instance, what is the difference between 3 and 6? Also, DMP is said to come with the enterprise edition... so why is their an option for it?  Help with the tiers should help me decipher the other products as well.  Thanks!

I'm assuming there is some sort of documentation out there for all of Symantec licensing.

Matt

Comments

Kimberley's picture
21
May
2009
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Licensing Contact

Hi @ Matts.

You might want to check with the Customer Care team, who should be able to help with licensing and serialization questions:
http://www.symantec.com/business/support/assistanc...

You could also check out the Iventory Management Service that is part of Veritas Operations Services that may also offer some insights - it's an agentless service that does Host Discovery, Authentication, Deployment Collection and finally generates an Storage Foundation Inventory Report in Microsoft Excel Format.
Inventory Management Service Beta

Hope this helps.
Kimberley

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bluelang's picture
21
May
2009
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3 is "SF", 6 is

3 is "SF", 6 is "SF Enterprise".. the fact that it's licensed for Windows Enterprise Edition gets confusing because "Enterprise" is now in there twice.

As for DMP.. I don't know the answer to that.. I will see if I can get a salesperson onto the forum to help you.

In the near term, your best bet is to contact sales assistance, as Kimberly suggested.

Kimberley's picture
21
May
2009
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Additional Info from Product Team...

Here's some additional information provided by the product team on this question:

- What is the difference between 3 and 6? (i.e., VRTS STORAGE FOUNDATION 5.1 WIN FOR OS TIER ENTERPRISE EDITION STD LIC 5.1 and VRTS STORAGE FOUNDATION ENTERPRISE 5.1 WIN FOR OS TIER ENTERPRISE EDITION STD LIC 5.1)
o The first one is the base offering (i.e,. non-‘Enterprise’ version of SF), while the second is SF Enterprise, which includes MSCS, DMP and Flashsnap

- Also, DMP is said to come with the enterprise edition... so why is there an option for it?
o The DMP, Flashsnap, Volume Replicator and Cluster Manager are Options for the non-‘Enterprise’ SF offerings (e.g., VRTS STORAGE FOUNDATION 5.1 WIN FOR OS TIER STANDARD EDITION STD LIC 5.1)

- Help with the tiers should help me decipher the other products as well

o Storage and Server Automation, High Availability products running on the Microsoft Windows operating system are priced per server, according to the particular edition of Windows that is installed (e.g. Standard Edition, Enterprise Edition, Datacenter Edition) -- not according to the server's processor capacity.

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mvg's picture
10
Jun
2009
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Licensing confusion

Hi,

We have  a confusion the finance department ask about what license we need, I´m not sure don't understand difference between this type of license and the second

10822457 VRTS NETBACKUP EXCHANGE AGENT 6.0 TIER 1 STD LIC 6.0 Select
A160008-100000 NetBackup Database Agent Windows Exchange Server Agent v6.0 License 6.0 Select

the same with

10822190 VRTS NETBACKUP SQL AGENT 6.0 TIER 1 STD LIC 6.0 Select
A159998-100000 NetBackup Database Agent Windows SQL Server Agent v6.0 License 6.0 Select

I need backup different instances of SQL servers and 3 or 4 Exchange servers, when I see this licensing I´m confuse what I need. actually  our NB console its run, and need add this backups (SQL´s & Exchange servers)

Kimberley's picture
10
Jun
2009
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NetBackup

For that question, I'd suggest posting in the Backup and Archiving community as a separate post.

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