Video Screencast Help

Product not highlighted in symantec installation manager

Created: 13 Jul 2011 | 2 comments
vikasj's picture


i installed Symantec Management Platform succuesfully. but when i am going to install any product its not highlighted it showing message Require internet connection for download. I having Internet already still this message showing

Comments 2 CommentsJump to latest comment

sandys's picture


Vikas can you try out exception for altiris in firewall.

i think their may be problem. some times organizations firewall policies could not allow it download.

just check i m not sure with it..

Thanks & Best Regards,

Sandy S

STS (SMP 7.1)

jharings's picture

Check your proxy configuration

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.