Video Screencast Help

This program cannot display the webpage on Sep12.1

Created: 12 Jul 2013 • Updated: 14 Jul 2013 | 4 comments
This issue has been solved. See solution.

i am having an issue with my SEP12.1, after i restarted my PC, when i am loging in to the Symantec Endpoint Manager Icon, it open and login but when it is on Home, Monitor, Report on all three pages it show me 

This program cannot display the webpage

Most likely causes:

  • You are not connected to the Internet.
  • The website is encountering problems.
  • There might be a typing error in the address.

What you can try:

  Check your Internet connection. Try visiting another website to make sure you are connected.
  Retype the address.
  Go back to the previous page.
  More information

This problem can be caused by a variety of issues, including:

  • Internet connectivity has been lost.
  • The website is temporarily unavailable.
  • The Domain Name Server (DNS) is not reachable.
  • The Domain Name Server (DNS) does not have a listing for the website's domain.

But when i click on policies and computers and admin and support ist working fine...

How can i fix this issue to get to access the home, report and monitor page ?


Operating Systems:

Comments 4 CommentsJump to latest comment

AJ_01's picture

Check the Avkash Comments

In the SEPM home page, the Symantec Security Response panel does not open, it displays: "This program cannot display the webpage"
Article:TECH186802  |  Created: 2012-04-19  |  Updated: 2012-05-21  |  Article URL


Uninstall the Java Version and reinstall from below link




Rafeeq's picture

SEPM is on XP , win 7 or on server OS?

Symantec Endpoint Protection communication issues due to Error HTTP 403.9 - Access Forbidden: Too many users are connected
SameerU's picture


Can you please upgrade to SEP 12.1.3 and observe