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Program Slow Down

Created: 12 Dec 2012 | 1 comment

I would for a company that makes it's own software and Norton 360 has become a problem since our newest release as come up. The program downloads images from an FTP site. Norton, I think is scanner every image as it comes through from the FTP site and is taking a very long time. Our customers are very upset with this, it has sometimes taken a whole day to download the images. I wonder if anyone can help me to find out who I can contact at Symantec to see what we might be doing incorrectly in the programming?

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.Brian's picture

You can try the Norton 360 forum:

http://community.norton.com/t5/Norton-360/bd-p/Nor...

You can also start by opening a case:

http://www.symantec.com/support/contact_techsupp_s...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.