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Protection 5.1 for SharePoint(R) Servers and Sharepoint 2007

Updated: 26 May 2010 | 3 comments
Martin Brinkmann's picture
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I´m sorry, but I haven´t found a other category: 

Dear all,

a few days ago we installed Protection 5.1 for SharePoint(R) Servers.
We activated EMail notification, and got some messages like this:

This is a information about an scanprocess by Symantec(TM) Protection 5.1 for SharePoint(R) Servers.

 

Date: 11/18/2009 11:13:01

Source: sue-sps-fe-01.Dornbracht.local

Request Mode: Scan Request

Type: Warning

Process type: Real-time scanning (by access).

Result: No action

File: realtime://sharepointservername//filename.xlsx

Filesize: 31,36 Mbytes

Process time: 71,053 seconds

Description: The file is encrypted. No action was taken.

But the file is really NOT encrypted. More than one file is affected.

We have temporarly deactivated the blocking of encripted files, because before the User of the Sharepoint Servers got the Message, that the file ist virus suspected, because of a unscannable/encrypted file.

We don´t like this behavior of Protection for Sharepoint.

Can anyone help about this?

Thank You.

Best regards

Martin
 

Comments

Fatih Teke's picture
23
Nov
2009
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someone?

Hello Martin Brinkmann
We have sharepoint 2003 and 2007. I didn't see any errors like it. someone upload this file with have a virus?
Thanks
Fatih

 Everything works better when everything works together.

teiva-boy's picture
23
Nov
2009
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 It could be a corrupted cell

 It could be a corrupted cell that the product cannot read. It sucks to troubleshoot...  

http://service1.symantec.com/support/ent-gate.nsf/854fa02b4f5013678825731a007d06af/134f62bc7196b0c0882574160076fe15?OpenDocument

There is an online portal, save yourself the long hold times. Create ticket online, then call in with ticket # in hand :-) http://mysupport.symantec.com "We backup data to restore, we don't backup data just to back it up."

Martin Brinkmann's picture
24
Nov
2009
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A Virus ist not possible. We

A Virus ist not possible.
We also use Endpoint Protection and i succesfully downloaded the file on my personal computer.

I don´t hope the "Container" ist corrupted otherwise our sharepoint server is corrupted. :(