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Protection Center 12 MR1 Reporting Issue

Updated: 21 May 2010 | 4 comments
pperry803's picture
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I upgraded a Small Business Server 2008 server to Endpoint Protection Small Business Edition 12 MR1.  Everything upgraded fine from 12.0 on the server and clients.  However Endpoint Protection Center is reporting all clients disabled th even though they're not.  I don't have Network Threat Protection installed on the clients though and I haven't prior to MR1 without issue.  When I click on the reported number of clients (7) the report shows "Disabled(Network Threat Protection is off)" for all the clients.

Pete

Endpoint Protection
 
Up-to-date 0
 
Out-of-date 0
 
Offline 0
 
Disabled 7
  Total Endpoints 7

Comments

sandip_sali's picture
19
Nov
2009
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SEP12 MR1

Go through this link and check whether the configurations are correct.

http://service1.symantec.com/SUPPORT/ent-security....

Thanks & Regards Sandip C Sali

pperry803's picture
19
Nov
2009
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Yes, I have followed these

Yes, I have followed these procedures.  I've done many installations on several servers without a problem previously.  Also, this is an upgrade from 12 to 12 MR1.  Frankly I think a a bug was introduced with Endpoint Protection Center 12 MR1 not recognizing a client with Network Threat Protection uninstalled and is reporting it disabled instead.  To test this I modified one client adding Network Threat Protection and Endpoint Protection Center has indeed reported this client "up to date."

Pete

sandip_sali's picture
19
Nov
2009
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NTP & Client Disabled

Thanks for keeping us informed. I would sendd a request for the rectification of the same.

Thanks & Regards Sandip C Sali

pperry803's picture
20
Nov
2009
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I created a support

I created a support case.

Pete