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Protection Engine 7 updating issues

Created: 06 Mar 2013 | 1 comment

I've just upgraded Scan Engine from 5.2.13 to SPE 7.  Keeping settings from 5.2.13.

The Scan engines get there updates from a LUA, Scan Engine 5.2.13 used to update on a daily basis.

i've added SPE7 into the LUA so it downloads and distributes.

My protection engines say last updated 27 Feb 2013 I have scheduled the scan engine to attempt to get the updates automatically and I've tried manually.

In the update log I get the following message at the end of each update. 

06-Mar-2013 15:05:02 The Java LiveUpdate session has completed successfully.
06-Mar-2013 15:05:02 Return code = 0

Indicating all is well.

How often does Protection Engine update? the website indicates I should be on a more recent definition.


Operating Systems:

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BenDC's picture

Symantec Protection Engine should update daily.

As there is no error returned that could be that Java LiveUpdate is not seeing newer definitions available at the LUA server or other issues. Can you post the liveupdate.log file?