Endpoint Protection

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  • 1.  Protection threat protection

    Posted Apr 25, 2011 11:46 PM
      |   view attached

    On Some of my windows servers Proactive threat protection is being off as in screenshot..How do i enable back .



  • 2.  RE: Protection threat protection

    Broadcom Employee
    Posted Apr 26, 2011 12:19 AM

    This is as per design.PTP does not work on server OS.



  • 3.  RE: Protection threat protection

    Broadcom Employee
    Posted Apr 26, 2011 12:20 AM

    Check this URL

    http://www.symantec.com/business/support/index?page=content&id=TECH96243&locale=en_US

    In Symantec Endpoint Protection 11.x and 12.x Small Business Edition, TruScan (also known as Proactive Threat Protection, or PTP) is not compatible with any version of Windows Server operating system. Symantec recommends omitting TruScan/PTP when installing the product on these operating systems; if installed, the product status will be displayed as OFF



  • 4.  RE: Protection threat protection
    Best Answer

    Broadcom Employee
    Posted Apr 26, 2011 06:28 AM

    Hi,

    The reason is on Windows server operating systems and Windows XP 64-bit operating systems, Proactive Threat Protection only supports Commercial Application List scanning or "CAL". This is why the status shows as "OFF" in the client interface.