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Proxy Server Integration

Created: 11 Mar 2013

We implemented Symantec VIP in our environment a few months ago, but were recently required to move to a new environment in which all of our application code is behind a proxy server, with no direct access to the internet. 

We have confirmed that we can connect to the proxy server, and that the proxy can connect to the Symantec VIP servers.  We have created an Apache .conf file and we are getting log results that show the request is getting through, but it is saying that the SSL Connect failed...  We think that somehow the provided certificate (vip_cert.pem) file is somehow not transiting the Apache proxy configuration, but we are not sure how to proceed.  Is there a change we can make in our apache.conf file for the proxy? 

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