Can you give some detail on the problems you are having? Is it a physical or virtual appliance you are setting up?  Have you read through the Administration Guide and do you have any questions based on what you've read?  It's just hard to help when you haven't really given any details as to what your problem is.

Cheers,

Kevin

I have attached the product manual which should help you with the process of configuring and using the Symantec Web Gateway.

If you come up with any specific questions please feel free to post them.

Are you having a specific problem? So far you havent asked for anything other than help, but without specific questions we won't be able to provide any guidance.

Are you using an applaince or a virtual edition of the SWG?

If you can access the console of the SWG. You can find the Management port IP via the menu option 3 - Display Current IP. So long as the system you are working on is on the same network you should be able to access the SWG UI via that IP address.

...as it says in the SWG documentation, in order to enable proxy mode, you must first enable the option under Configuration -> Network to 'Separate Inline and Management NICs".  A further requirement of this is that the two interfaces cannot reside in the same subnet, so you'll have to do some fiddling to ensure both are accessible...

Once these have been separated, you'd then need to change the operation mode to Inline+Proxy, as your diagram suggest it is currently implemeted Inline.

Now that the SWG is in proxy mode, additional options are now available under the Configuration -> Proxy tab for controlling the proxy options.  Once setup, it should be a simple matter of pointing a browser at the SWG's LAN interface IP address, to start utilising the proxy.

This is a simplified overview of how to set up proxy mode.  More info is in the documentation 

hi

i have completed the installation .  when setting up my browser for using proxy, i am getting the messages

The requested URL could not be retrieved

While trying to retrieve the URL: http://www.bbc.co.uk/news/world-europe-16265665

The following error was encountered:

Unable to determine IP address from host name for www.bbc.co.uk

The DNS server returned:

Timeout

This means that:

 The proxy was not able to resolve the hostname presented in the URL. 
 Check if the address is correct. 

test

Set a client to use the same DNS server(s) as SWG then test try an NS lookup from the client.

hi guys,

please help...still not working..i need to make it work urgently

Can the SWG reach threatcneter? This test can be found in Adminstration -> configuration -> Network. There is a test connection to threat center.

If not you have a networking issue that prevents it from connecting to the internet.

LAN and Management port should have connection to the internet. is the SWG able to ping sites such as google.com with the lan and management ports?

Now i am able to get update.

Something is not clear.is the web gateway in the inline + proxy mode work as proxy server?

What operating mode do you have the SWG configured in?  If using "Inline+Proxy" can you confirm what you have the WAN port connected to?