psftp.exe failing on the servers
Created: 08 Oct 2012 | 8 comments
We are noticing issues on the servers where we are getting negative (-1073741819) and 255 as return code for psftp.exe process. This process works fine on other servers.
When we run psftp.exe process we are getting negative (-1073741819) return code. The -1073741819 error seems to be a Windows or antivirus related error and not something that psftp.exe is throwing. “The negative return code -1073741819 is actually the translation of 0xC0000005. This code means ACCESS_VIOLATION and it is returned directly from the cscript manager. Usually this kind of problem is caused by AntiVirus software running on the machine.”[link]
Please let us know why this access violation is happening.
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HI,
What happend when you have Disable SEP client ?
Which SEP feature are you install in Server ?
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
hi Ashish ,
Only Antiviurs features are installed in the server.
SEP is not disabled in the server
hi,
Try to disable SEP and check Error are received or not ?
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
Hello,
I would not suggest you to disable the AV/AS. Instead, you can put under exception till the time you find the root cause of the issue.
To correct this issue, follow the below steps:
OR
Creating Centralized Exceptions Policies in the Symantec Endpoint Protection Manager 12.1
http://www.symantec.com/docs/TECH183201
Reference: http://www.symantec.com/docs/TECH102726
http://www.symantec.com/docs/TECH141977
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
What components do you have installed?
SEP Knowledge Base
Endpoint SWAT
Send the PTP log.
hi ,
we disabled the SEP services and checked but we are getting the same error.
And all the policies on the servers are placed properly. plz advice
HI,
After disable sep service you are received same error i think this is not issue on sep.
you can create Centralized Exceptions and check.
Creating Centralized Exceptions Policies in the Symantec Endpoint Protection Manager 12.1
http://www.symantec.com/docs/TECH183201
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
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