PST Locator Task Issues
Updated: 10 Feb 2012 | 4 comments
This issue has been solved. See solution.
Hello
This forum is in continuation of below forum created by myself:
https://www-secure.symantec.com/connect/forums/pst-import-process-and-bulk-import-guidance
I have been running PST locator task from a week now, it has detected nearly 10K machines in domain and have succesfully searched nearly 1K out of it. For many of them it has different errors listed below:
| Requested registry access is not allowed. |
| Attempted to perform an unauthorized operation. |
Not enough server storage is available to process this command.
The network address is invalid.
The network path was not found.
I have opened case with Symantec as well to get more details on this error, thought I can use some help from forums too. Please point me in any direction on what these error means/when they occur/how to troubleshoot etc.?
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1. Requested registry access
1. Requested registry access is not allowed. and Attempted to perform an unauthorized operation.
I'm assuming that the locator task is running as the vault service account, right? Does that account have local machine admin rights to the client machine? If not give it that and test again.
Most likely cause is that you're not running the remote registry service on the target machines. Next cause is that VSA needs local admin rights to your desktops
If file sharing is not enabled on a user's computer, the PST Locator task is unable to search the registry or files on that computer.
2. The network address is invalid. and The network path was not found.
Check and see if the user still have the PSt at the same location It might happen that the user have moved the PST files to another location or they dont exist anymore .Check if you can access the path for the PST . there might be instances where in the user is not available in the network or his machine is shut down.
3.Not enough server storage is available to process this commandrefer the followign document
This may be because of storage or memory issue on the server
http://www.symantec.com/business/support/index?page=content&id=TECH76723
These steps should be good to begin with
If this response answers your concern, please mark it as a "solution"
Thanks RahulG - That Helps !!
Thanks Rahul - That helps a lot in troubleshooting these errors. Technically you answered the question, however if comfortable I will like this forum to stay open for couple weeks just in case if I find any other error with locator task running....
Hope you don't mind that but again as I said you did answer my query precisely !! Thanks a lot again for same :-)
Thank You
AKL
PST Workflow
Hi AKL,
from my excpierence with PST Migration, you might step also in different other problems, latest when starting productive migration.
a) Password Protected PST's
b) Corrupt PST's
c) Non Unicode PST's which might fail.
d) Subsets of PSTs (e.g. User copies PST File and is working on the copy)
e) Private PST Files (at least in Europe - which you don't want to migrate)
Typically we see approx.20-25% of the PST Files failing when just migriting to EV.
You might want to consider using a Workflow Based PST-Migration Software, which helps you to detect, transfer and ingest into EV using "Prefightchecking" Mechanisms before ingesting into EV.
We've published a Whitepaper (for EXC 2010 - but for EV it's the same) which you might want to read.
http://www.quadrotech-it.com/files/FlightDeck-Exchange_2010-WhitePaper.pdf
Cheers,
Peter
QUADROtech Solutions AG - www.quadrotech-it.com
UR welcome . I dont mind it
UR welcome . I dont mind it but Wouold recommend you to open new forum thread .
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