Video Screencast Help
New Company Name and Logo Announced. Learn More.

PST Locator Update

Created: 26 Feb 2014 • Updated: 11 Aug 2014 | 4 comments
Bruce Crankshaw2's picture
This issue has been solved. See solution.

Hi All

I am busy with a new EV implementation, EV 10 sp4 CU2, and there is PST ingestion portion as part of the project

The customer has noticed an interesting anomaly. The PST Locator finds a list of PST on desktop x and adds the PST to the File List in the VAC, this is the expected behavior. But a user manually copies or moves a specific PST into Outlook and then manually deletes the PST from the desktop. The next day the PST Locator runs and successfully scans the desktop X again but it doesn't update the fact that the PST is no longer on the desktop.

The customers wants to use the PST File list in the VAC to monitor the number of PST in the environment, so if this list is not being updated to reflect the fact a PST was manually removed it will inconsistent. Is this the normal behavior and why wouldn't EV automatically remove a PST  from the VAC list if its not on the desktop anymore?


Operating Systems:

Comments 4 CommentsJump to latest comment

Jeff Shotton's picture
Hmmmm. To my knowledge it has never done that (removed PST files which disappear). Rob might have more thoughts on this, but I can’t
recall this ever being a feature.
Even post processing you have always needed to remove the files manually from the console…

Jeff Shotton

Principal Consultant

Adept-tec Ltd

Website: here

Bruce Crankshaw2's picture

v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}

Thanks Jeff, let’s see if Rob has additional information around this. The post processing isn’t a problem because the PST status is marked as “complete” so the customer knows that this PST doesn’t need to be addressed

Rob.Wilcox's picture

I think Jeff is right. Disappeared files haven't been removed (in case they come back?)


TypoProne's picture

v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}

I think this is expected and the at there is no removal of items but only additions from the location process… unless I misread the thread.