PTP not updating all other definitions are uptodate
need help i have installed on W2K3 SEPM12.1.1101.401 RU1 MP1. I have checked under http://www.symantec.com/security_response/definitions.jsp the lates definition al compare but only the PTP is stuck on August 3rd, 2012 r11. I have done all the stuff mentioned here.
- delete Folders (download, inetpub...=
- delete reg keys
- start stop services
- reinstall liveupdate but nothing happens. Only the Virus and Spyware Protection updates to 22nd August, 2012 r3 but in the link above it is still revision19. I red here that somone got from Support "...I was also given a newly created Product.Inventory.Liveupdate from Symantec Support..."
Would be great it someone could help.