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PTS has generated an error: code 14: description: CAL Failure.

Created: 25 Jan 2008 • Updated: 21 May 2010 | 4 comments
Hi all,
 
   I getting this issue on my File server which having cluster admin only, It's hangging 4-5 times.  I installed updated version of SEPM 11.0.1000.1375, still getting this issue. I installed old SAV 10.1.6.6000 now working fine. I also collected memory logs & send to Microsoft, they are saying "SRTSP.sys, eeCtrl.sys" these  two file are taking lots of time due to this other files are fetting into que & system gets high memory utilization & its hang. I also looged call with Symantec, they will get me on monday. 
 
   I am waiting for Microsoft details on this two  files.
 
 

Comments 4 CommentsJump to latest comment

JohnL's picture
Hello,
 
PTS is not supported on any Windows Server OS (see page 534 of the Admin Guide). You should remove this feature from your client install package for servers.
Michael Tsang's picture
I am aware that the PTS is not working in Windows 2003 Server since MR-0; but still have this error sometime on the server even:
1. The package has only Antivirus and Antispyware features.
2. After changed to MR-1 client.
I am legend's picture
I  already installed Only Antivirus & antispyware package on server.
 
Symantec gave me solution to install 10.0.6.6000 on that server. Its file server having cluster software.
 
Other two file server having same issue.
I am legend's picture
I  already installed Only Antivirus & antispyware package on server.
 
Symantec gave me solution to install 10.0.6.6000 on that server. Its file server having cluster software.
 
Other two file server having same issue.