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Public keys in reply and keystore don't match

Created: 02 Dec 2012 | 2 comments
callisto's picture
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After I received .cer from Verisign, I then tried to import the .cer back into keystore, I get the above error using this command:-

keytool -import -trustcacerts -file /path/to/ca/ca.cer -alias CA_ALIAS -keystore jssecacerts

I have googled this error but I am 100% sure I am using the correct keystore and alias - what are my next steps as my certificate expires within a few days. Has the process changed with Symantec over the last 2 years ? Should I contact Symantec for assistance ?

I would be grateful for a quick reply. Many thanks.

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Kequa Jones's picture

Hello,

Please follow this link to resolve your issue:

https://knowledge.verisign.com/support/ssl-certifi...

 

 

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huan.zhou's picture

try to download the correct format then import.

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