Publishing Archive explorer
Created: 14 Mar 2012 | 10 comments
environment
TMG firewall
exchange 2010 2 cas servers with virtual ip load balanced through f5
Can access email through internet but not archive explorer nor search
EV 9.0.2
web.config from CAS
<add key="EnterpriseVault_ResourceVersion" value="v9.0.2.1061"/><add key="EnterpriseVault_LogEnabled" value="false"/><add key="EnterpriseVault_EnableExtensionsInOwaAuthClient" value="true"/><add key="EnterpriseVault_WebDAVRequestProtocol" value="https"/>
<add key="EnterpriseVault_ExternalIPAddresses" value="192.168.1.1"/>
Not sure on what to add in for configuration, what is corrrect what is not correct. all the documentation that i have read is ont very clear.
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F5 VIP/hostname: casarray.domain.com 1.1.1.1 (All internal OWA traffic uses this VIP)
This any help? https://www-secure.symantec.com/connect/forums/publishing-archive-explorer
Thanks,
Mark
Supportability Analysis Engineer for Enterprise Vault products.
**REMEMBER TO VOTE IF THIS HELPS AND MARK IT AS RESOLVED TOO IF IT IS!!**
So you're saying that you CAN retrieve an archived item from an external connection through TMG > OWA? But just the search and archive explorer are not working? Also just in case you havent seen these articles, here ya go.
http://www.symantec.com/business/support//index?page=content&id=HOWTO59068
http://www.symantec.com/business/support/index?page=content&id=TECH63250
Another thought...does search and archive explorer work when accessing OWA from the internal network?
Philip Nunn EV 10.0 on Windows 2008 R2 SP1, Exchange 2007 SP3 RU 5 CCR on Win2008 x64, ESXi 5, Mircosoft TMG, NetApp/EqualLogic storage
If this response answers your question, please mark it as solution
so my question in order for this to work do i need to add anything to the desktop policy for extern url? I believe the problem lies within http which is not being forwarded by the f5. What im attempting to do is turn everything to ssl and enable it in EV then sync a mailbox and test externally. By default archiveexplorer tries to contact ev directly is that correct? I'm wondering if the f5 will filter that traffic as well?
The "desktop policy/OWA/External Web Application URL" should be something like this: <https>/enterprisevault
Also...the web.config setting you have "EnterpriseVault_ExternalIPAddresses", what IP address is that referring to? F5 or TMG? You MUST make sure that whatever IP is accessing your CAS servers from external connections is what you have set for that web.config setting. This lets the EV OWA extension know that the "External Web Application URL" should be used when accessed via this IP. Is your EV server configured for HTTP or HTTPS?
Philip Nunn EV 10.0 on Windows 2008 R2 SP1, Exchange 2007 SP3 RU 5 CCR on Win2008 x64, ESXi 5, Mircosoft TMG, NetApp/EqualLogic storage
If this response answers your question, please mark it as solution
that ip is the tmg server..
I would verify that the CAS servers are are seeing that IP in the http/https request (turn on logging in your IIS manager, make a request and then check the log to see what IP requested it). If its seeing a different IP, that could be your problem as it will use the internal url and not external.
Philip Nunn EV 10.0 on Windows 2008 R2 SP1, Exchange 2007 SP3 RU 5 CCR on Win2008 x64, ESXi 5, Mircosoft TMG, NetApp/EqualLogic storage
If this response answers your question, please mark it as solution
yes search and AE work internally..
weird problems and successes....
finally got it to work internally
desktop settings
set to owa view mode Enterprisevault
client connection direct
archive explorer opens up but lags for a second you have to hit f5 then it comes up correctly and you can open up emails.. prior to that we could not
search archives works and now we can open up email.
External archive/search still do not work.. but i can open up archived mails etc...
windows authentication is selected on the defaultwebsite in EV but not clear text.
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