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Puredisk 6.6.3 export to Netbackup failing with Error5

Created: 16 Jun 2013 | 1 comment

Hi,

Im getting below error message when try export data from Puredisk 6.6.3 to Netbackup (tape backup)

please advice the solution

Error: 5: Failed to create an XBSA object
[2013-Jun-16 20:50:04 PDT]Error: 5 : Failed to create an XBSA object
Error: 5: The sequence of calls is incorrect.
[2013-Jun-16 20:50:04 PDT]Error: 5 : The sequence of calls is incorrect.

Operating Systems:

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Brook Humphrey's picture

In this version of puredisk there is a workflow called sp_consistency_check I believe. It is a new workflow strictly for the purepose of checking the consistency of the db's that hold the findgerprint catalog. 

Please set up a policy based on that if one does not exist and run it. You will have 3 options in the policy for how thurough you want it to be. Run the most thurough one. It will take a few days to run but should report back anny errors there are with your database. 

If you have any questions let me know.

Thanks

Brook Humphrey
Managed Backup Service

Principal Backup Administration Specialist