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Puredisk v6.6 error on SuSE

Updated: 15 Sep 2011 | 1 comment
Mario Behring's picture
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This issue has been solved. See solution.

Hi list,

I am getting the following error when starting the Puredisk V 6.6 service on SuSE Enterprise Linux 2.6.16.60-0.42.4:

 

 “In Authenticator Unable to load libName=/opt/VRTSat/lib/libAtWrapper.so  

com.symantec.nbu.paf.exception.PAFCommunicationException: ; nested exception is:

 

 

java.lang.NullPointerException

a lib /opt/VRTSat/lib/libAtWrapper.so, existe. Foi verificado.”

“Starting PureDisk ContentRouter: spoold failed”

“Starting PureDisk JAVA GUI: java ........Starting PureDisk ContentRouter: spoold failed” 

 

 
Any help is appreciated.
 
Best regards,
 
Mario

 

Comments

Sachin Pathare's picture
13
Sep
2011
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Probably the credentials have

Probably the credentials have expired, check the ouput of the showcred command as per technote below:

Unable to login to the PureDisk Web Console

http://www.symantec.com/docs/TECH67072

Hope that helps !!

Sachin Pathare
Sr. SQA Engineer
Information Management Group (Netbackup Deduplication-MSDP + PureDisk)
Symantec Corporation
Testing and Supporting NetBackup Appliances, NetBackup Puredisk, NetBackup Media Server Ded