Push new install package version to clients
I've created a new install package on my Endpoint Protection Manager v11.0.6005. Our new package is R7 and the current is R5. I've assigned a development group for the new package and the 2 test computers in it were able to get the new settings/policies. Hence, I was expecting they will be upgraded to the new package, as a popup message is displayed on both computers saying:
"Symantec Management Client is downloading a newer version of the software from the Symantec Endpoint Manager.
Symantec Client is ready to upgrade to a newer version. Wait until the process has been completed."
Need to press the Ok button.
But the whole day passed (more than enough to allow the download to complete) and the client version is unchanged. I've tried restarting the test computers the next day but nada. What steps could I possibly be missing? Or do I need to update my SEPM to R7 in order for it to push R7 install package to clients? Also worth mentioning is that the R5 package is 'Antivirus and AntiSpyware' only, but R7 is 'Antivirus and AntiSpyware' + Proactive TruScan. TIA.