Ok I am having a couple of small issues that I hope I can get guidance on.
ISSUE #1: For some reason PXE and WOL do not seem to work when trying to run a job on a computer that is on a different VLAN than the Altiris/PXE server. It works great as long as the server and computer(s) are on the same VLAN. I have searched and read many different help articles and already checked for things like if the iphelpers are set up in the routing and they are. I read somewhere that portfast needs to be enabled on the switches/ports and it is. I also read that if MultiCast is not set up right in the switching/routing this could be an issue and I am told by my network admin that it IS setup correctly. I work with computers fine as long as an automation partition is installed and the Altiris Client is installed on the computer.
- The PXE Server is set up on the same server as where Deployment Solution is installed
- We are using a Microsoft DHCP Server on a separate Server
- Computers on the same VLAN as the Altiris PXE Server get an IP and respond when a job is assigned to them
- Computers on a different VLAN get the error Message "PXE-E53: No boot filename received"
- WOL does not work but I got it to work on computers the client was installed by checking off the force WOL packets option in the Altiris Client Options. It does not seem to work on computers that do not have any client installed.
ISSUE #2: Is there a better way to add/update drivers in the Boot Disk Creator. We have quite a few Dell Vostro 1310/1510 model laptops that seem to have a Realtek RTL8168c NIC and for some reason they do not want to work with Altiris. I See the driver in the list and I tried to add the updated WinVista PE driver from the one I downloaded from Realteks Website but I still think it is trying to use the old one that comes with 6.9 SP1 MP1. The error message I am getting is "Restarting DHCP Client Service: retry..." . I read in a Altiris KB article here that stated something about copying the inf and sys files to "
bootwiz\platforms\winpe\x86\base\i386\inf" and
"bootwiz\platforms\winpe\x86\base\i386\system32\drivers" folders but those do not exist on my DS 6.9SP1 server and this article applies to DS 6.5 so I am not sure if it is still relevent. How can I add or update the current drivers for this realtek card?