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Quando lancio il catalog su una cassetta inserita mi chiede di inserirla.

Created: 10 Mar 2014 | 16 comments

Ciao,

ma perchè quando lancio il catalog su una cassetta mi chiede di inserirla ?

ho fatto un "inventory and catalog", ma mi chiede di inserire la cassetta ?!?!?!

 

Operating Systems:

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CraigV's picture

Hi,

 

Does the job that wrote to this tape perhaps span 2 tapes? If so are both available?

Thanks!

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lmosla's picture

Hello,

Check the properties of the tape to make sure it isnt full.  What are the OPP and Append settings? An explanation of the "Overwrite Protection Period" and the "Append Period"

If you are not using Symantec Drivers use Tapeinst.exe to install them. see: Installing Symantec tape device drivers by running tapeinst.exe

bellissimopython's picture

I don't want write to tape, I just want make the catalog on one tape, but it says to insert the tape.. but the tape is already inserted..

 

 

CraigV's picture

Put the tape in, right-click and choose Inventory. Once done, right-click it and choose Catalog...does it still ask for the tape after this?

Thanks!

Alternative ways to access Backup Exec Technical Support:

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bellissimopython's picture

yes, the tape was already inserted and I have clicked on "inventory and catalog". After the inventory it ask to insert the tape, I click ok but it ask for the tape again.

 

 

CraigV's picture

OK, so does your backup job use 2 tapes or 1 tape then?

Because spitting a tape out and asking for another to be inserted sounds like 2 are involved here.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

bellissimopython's picture

Well, maybe my english is very bad.

I clicked on a slot where is inserted a tape (000011L4) then I clicked on "catalog" and it ask to insert the tape that was already inserted. Then I tried to click on the same (or other) slot and then I clicked on "inventory and catalog". It make the inventory and when finished it ask to insert the tape:

 

Please insert media '000011L4' into the robotic library by creating an Import media job.

 

I tried the same with multiple tapes and it make all the inventory (successfully) after that it begin to ask to insert the first tape.

shots attacched.

Thank you.

 

catalog1.png catalog2.png
CraigV's picture

OK...take all the tapes out, and remove the library from BE and Windows. Restart the media server, and install the Symantec drivers using tapeinst.exe.

Once the drivers are installed, put the tape back into the library. Don't inventory that slot...rather inventory the entire library and let it find out where the tape is. Once done, run a catalog.

Thanks!

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bellissimopython's picture

Ok, I have done, I have run inventory and catalog over the full library. I have 22 slots but when it arrive the slot 11 it ask for the tape 000011L4 that is exactly the tape that is in the 11th slot.

From 1 to 10 there are not problems...

 

All the the slots are full but not the 12.

............

EDIT: I have exported and imported again the tape 000011 in the slot 11 but nothing was changed..

 

pkh's picture

If you can catalog all your tapes except for 000011L4, then there is a high possibility that tape 000011L4 is bad and is not readable.

bellissimopython's picture

well, I have exported the tape 11 then I have cancelled the job. After I have selected from slot 13 to slot 22 and I clicked on catalog. It has opened 9 new jobs, but... (surprise) it ask for the tape 11 ?!?!

I have tried to import the tape 11 in the slot 12.. but it ask again for the tape 11.

I dont understand...

CraigV's picture

...do you perhaps have partitions in the library?

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

bellissimopython's picture

No, I haven't. Anyway I have canceled the catalog job..
I dont want waste my time on this..

 

lmosla's picture

Has there been any firmware or changes done with the tape drive?  There maybe a problem with the Media label not being read correctly.

bellissimopython's picture

No, I have not done any firmware changes.. I don't think the problem concern the media label..