Administrator Alert: The Symantec Mail Security Quarantine has exceeded a set limit. Stopped Sending.
Updated: 17 Sep 2010 | 2 comments
Symantec Information Foundation Mail Security for Microsoft Exchange
Version 6.0.10.295 for Exchange
Administrator Alert: The Symantec Mail Security Quarantine has exceeded a set limit.
I used to get roughly 25 of these emails a day until recently. Not sure what happened as no changes were made but the emails have stopped coming. All the settings are the same and I am still checked off to be notified when the threshold is met. I have restarted the services and did a reboot, went ahear and replaced the old database with a fresh one, and still nothing.
Anyone run into this before?
discussion Filed Under:
Comments
Windows Application Events Logs-?
Hi Bsquaredd,
Here's an article on the Quarantine mails... have you confirmed that the items are still present and have not been released or deleted? Receiving SMSMSE notification that the "Quarantine date limits specify not to keep data more than 90 days. Currently at least one Quarantine item is older than this limit."
If you have confirmed that the Quarantine still contains items, check your Applciation Events logs. Are there entries recorded there about notifications that could not be sent? If so, please see Symantec Mail Security for Microsoft Exchange is Unable to Email Reports
There are also some threads in the forum about Notification mails, but start with those two articles above! And please do let the forum know of your progress.
Thanks and best regards,
Mick
With thanks and best regards,
Mick
Thanks for the effort. In a
Thanks for the effort.
In a effort to rid myself of those emails on a Friday I went ahead and deleted the older emails in Quarantine. On Monday when I came in and saw 40 less emails and all being the Quarantine......" I immediately thought something happened over the weekend as things normally do.
I am a little new to the software still as I recently took over the IT spot.
Thanks for the Help
Would you like to reply?
Login or Register to post your comment.