Endpoint Protection

Hi,

       When i used to delete Quarantine folder items, the message is showing, your are unable to delete the selected items. Can you tell me, what's the possible solution for resolving this porblem.

With Regards,

Ashokkumar Palaniyandi.

Are you trying  to delete from SEP client interface, or from Windows folder structure? Also, what is the version of  SEP?

Are the clients currently on the network?

I've see this happen when the client is currently OFF network and the client never gets the command from the SEPM.

Is the client self-managed or managed?

If it is self-managed, try this:

http://www.symantec.com/business/support/index?page=content&id=TECH106046&actp=search&viewlocale=en_US&searchid=1293796608923 

In case of managed client:

http://www.symantec.com/business/support/index?page=content&id=TECH106444&actp=search&viewlocale=en_US&searchid=1293796608923 

You can also stop the symantec endpoint protection service from services.mscand symantec management client service from start-run and typing smc -stop and then try deleting the contents of quarantine folder.

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Hi Sir,

             Yes. Symantec Endpoint Protection 11.0.6.

Hi Brian81,

                     My question is related to un-managed clients. 

yahhh!!!.....Well done..Thank you for your  help.

Hi ,

       There are three  types of client installation setting features.

                          1. Interactive.

                          2. Unattended.

                          3. Silent.

        I don't have idea about these three settings.  Can you explain?. I awaiting  your 

        response.

Interactive: where you will be able to see the installation process

Unattended: you will see the msg- please wait while symantec is getting configured, but you donot see what services or files are getting installed

Silent: as the name implies, you wont be able to see anything

• Unattended (Displays notification, but requires no user input)
• Interactive (User input required)- like need to click next - next  - next.
• Silent (No user input or display)- nothing wil be displayed, runs in the background

thank you so much....

thank you so much ........