Endpoint Protection

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  • 1.  Quarantine files are consuming more space in server

    Posted Oct 31, 2013 05:29 AM

    Quarantine files are consuming 25 GB  space in server



  • 2.  RE: Quarantine files are consuming more space in server

    Posted Oct 31, 2013 05:35 AM

    Have you followed these steps? what is the cleanup value is set to

     

    How to Manage Quarantined files.

     

    http://www.symantec.com/business/support/index?page=content&id=TECH106443



  • 3.  RE: Quarantine files are consuming more space in server
    Best Answer

    Posted Oct 31, 2013 05:39 AM

    no, i have not done that.. is there any way to cleanup the server npw.. the space in c drive is 0 MB



  • 4.  RE: Quarantine files are consuming more space in server

    Broadcom Employee
    Posted Oct 31, 2013 06:04 AM

    Hi,

    Thank you for posting in Symantec community.

    Could you please provide SEP version details.

    Symantec Endpoint Protection automatically deletes the files in the Quarantine when they exceed a specified age. You can configure the Quarantine to also delete files when the folder where they are stored reaches a certain size.

    You can use one of the settings, or you can use both together. If you set both types of limits, then all files older than the time you have set are purged first. If the size of the folder still exceeds the size limit that you set, then the oldest files are deleted one by one. The files are deleted until the folder size falls below the specified limit.

    Specify when quarantined files are automatically deleted

    http://www.symantec.com/docs/HOWTO80952

    The Symantec Endpoint Protection (SEP) client deletes detected files that are over 500 MB in size instead of quarantining them. This happens even when the SEP client is configured to quarantine the types of files being detected

    How to delete Quarantined items from the Symantec Endpoint Protection Manager.

    http://www.symantec.com/docs/TECH106444

     



  • 5.  RE: Quarantine files are consuming more space in server

    Posted Oct 31, 2013 06:09 AM

    C:\ProgramData\Symantec\Symantec Endpoint Protection\<SEP version number>\SRTSP\Quarantine

    Replace SEP version number with whatever you're running..it wil be 12.1.xxx folder in any case though

    right click on quarantine folder and give system full access

    delete everything inside this folder ... that will free the space

    -R