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  • 1.  Quarantine release issue

    Posted Apr 08, 2009 01:32 PM
    Good day,

    Using Symantec Mail Security version 7.6.1-7

    One Control Center and 2 scanners

    We are unable to release any quarantine message. The error is "Cannot release the message. It has either been released or was unable to contact the SMTP host"

    So I guess we need to set the smtp server address (now directly our Exchange hub server) in the Control Center config... but where? I only have DSN/Time, Proxy and Ethernet tab available.

    I don't want to screw my outbound mail by changing Relay non-local domain mail to use MX lookup as read in another post here.

    Thanks for your help!!!





  • 2.  RE: Quarantine release issue

    Posted Apr 08, 2009 01:58 PM

    Check out this article:

     

    http://service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2008030719453854

    Cheers,

    Kevin