Control Compliance Suite

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  • 1.  Query engine installation in another trusted domain

    Posted Jun 25, 2010 10:45 AM
    I am trying to install a master query engine in a trusted domain.  I am getting a message of "Trusted DC connection for the computer 'server name' is broken. 1311.

    Anyone know what I have to do to get this to work? 

    Thanks.



  • 2.  RE: Query engine installation in another trusted domain

    Posted Jun 25, 2010 11:00 AM
    Check whether the version of BVC you are using on Windows OS is supported configuration.

    If it is comapitible then copy the query engine setup on the DC and run the setup locally. Also make sure you do not have any DNS issues.


  • 3.  RE: Query engine installation in another trusted domain

    Posted Jun 25, 2010 11:32 AM
    Any other ideas.  Thanks for the speedy response.


  • 4.  RE: Query engine installation in another trusted domain

    Posted Jun 25, 2010 03:09 PM
    Did you check whether DNS is configured correctly?


  • 5.  RE: Query engine installation in another trusted domain

    Posted Jun 25, 2010 03:16 PM
    Also make sure you are doing it correct:

    http://service1.symantec.com/SUPPORT/intrusiondetectkb.nsf/docid/2008012414243253


  • 6.  RE: Query engine installation in another trusted domain

    Posted Jun 28, 2010 02:24 PM

    DNS is configured properly.  Ugghhh.  I guess I have to call support.  Thanks for the help.