Video Screencast Help
Search Video Help Close Back
to help

Query for export all incidents

Created: 31 Jan 2013 | 2 comments
SahyeLP's picture
0 0 Votes
Login to vote

Hi,

I would like to export all incidents. I already did query for export. Everything is OK but for comment field it show only top comment. So how can I get all of the comments? Please could you help.

Thanks you.

Discussion Filed Under:

Comments 2 CommentsJump to latest comment

ohzone's picture

Hi SahyeLP,

What Symantec product is your question referring to? We may need to redirect this thread to a different forum.

Thanks
Cheryl

Endpoint Management,
Endpoint Virtualization
Community Manager
www.twitter.com/EMnV_symc
Need Altiris help? IRC chat #Altiris

0
Login to vote
CygnusX-1's picture

Are you running your Query in HelpDesk or in SQL?  If in HelpDesk you need to be sure you check 'Search Incident History'.  If in SQL you need to be sure you are querying the correct table or view, which one are you using?

0
Login to vote