Endpoint Protection

Hi All,

Win2008R2Server - using SEPM RU5 

What could be the reason for having this failed notice? and What could be the resolution for this? I've reading around here and yet i have not found any resolution, hopefully i can get here. 

Thanks.

Can you attach the screenshot or make it bigger? I cannot see it.

here

Is this right after upgrade or it was working fine?

checked this, 

http://www.symantec.com/business/support/index?page=content&id=TECH164854

Hello,

Basically this happens that for some reason when the database is not upgraded during the migration from a previous version . In that case go to

\Program Files\Symantec\Symantec Endpoint Protection Manager\bin  (substitute Program Files (x86) in this path if working on a 64 bit system ) and run upgrade.bat then repair the SEP  manager installation through Control Panel - Add / Remove programs

Also - Check this document -

Query Failed returned on Home page in SEPM console after a successful migration from 11.0.6 to SEP 12.1

Hope this works for you!!

Hi Mithun, 

Should this process require RESTART or would affect any operation from the client and or the server? 

Thanks. 

Rafeeq, 

How would i know which DB app is handling my sem5? and does my sem5 has summary or logs that i can read to review this properties? 

Thanks.

After upgrade, i tried to repair it, however, i cannot find the SEPM installer package. Should it be created and placed somewhere after upgrade.bat?? 

Tried the upgrade, it did remove the redding of the security status and shows good. However, upon clicking the View Details, it is still Quesry Failed., 

That does not require a reboot. try running managment server configuration wizard once.

Open services.msc on the SEPM server, if you see  symantec embedded database service then its Embedded database the SEPM is using or else its SQL.

If your SQL authentication is AD and your AD pass expired then you need to run the configuration wizard to fix the issue.was there a change?

Hello Eric,

I would suggest you to follow the disaster recovery process -

Disaster recovery best practices for Symantec Endpoint Protection 12.1

http://www.symantec.com/docs/TECH160736

Regards,

SEPM 12.1.6 are released

“Query Failed” when switching between log content tables

Fix ID: 3741906

Symptom: “Query Failed” error screen displays when switching between log content tables if the previous table was sorted by a column that is not in the new table.

Solution: Updated sorting column to default to Time if the previous sorting column is not in the new table

https://support.symantec.com/en_US/article.TECH230558.html

12.1.6 just released

Symantec Endpoint Protection 12.1.6 Release Notes

http://www.symantec.com/docs/DOC8626

New fixes in Symantec Endpoint Protection 12.1.6

http://www.symantec.com/docs/TECH230558