Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Query on Licence validation?

Created: 09 Jan 2013 • Updated: 15 Jan 2013 | 2 comments
This issue has been solved. See solution.

Hi Experts ,

Recently we have exhange backup server addition.

when I tried to add it was failed.

I dnt fine the exchange licence listed in master server-help-licence keys.

From Master I dnt find any exchange licence..

1)cd/usr/openv/netbackup/bin/admincmd$ sudo ./bpminlicense -list_keys -verbose

From Media Server: I found below licences related to exchange

 Feature ID      = 83 PureDisk MS Exchange Agent -

Feature ID      = 32 MS Exchange extension -

2)on media server under registered keys

/usr/openv/netbackup/bin/admincmd/get_license_key

Feature:        MS SQL Server extension (Not Active)
Feature:        MS Exchange extension (Not Active)

Does this mean that exchange licence is purchased on the box?Please correct me if im wrong?

If i get the licence key can i directly add it and make them active?

Comments 2 CommentsJump to latest comment

Mark_Solutions's picture

Depending on your version of NBU the license is classed as a DataBase pack now.

it should show up as MS Exchange Agent and should be registered on the Master Server - no need on the Media Server

If you have your licenses registered on the licensing portal then check on there for it or ask you Symantec supplier / reseller to request an IBR Report from Symantec - this is an install base report and shows all valid license keys own by your company

You will need to ask you supplier in writing (an e-mail is fine) to get this report so that they can forward it to Symantec - this is the best way to be sure of exactly what you own and which are still in maintenance

Hope this helps

Authorised Symantec Consultant

Don't forget to "Mark as Solution" if someones advice has solved your issue - and please bring back the Thumbs Up!!.

SOLUTION
RamNagalla's picture

hi,

when I tried to add it was failed.

what was the error when you try to add the server?

how you are tyring to add it?

could you expline?