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The query for media sequence number 1 of this media family was unsuccessful.

Created: 13 May 2013 • Updated: 14 May 2013 | 3 comments

HI Guys

Im backing up my MIS system. once a disk based backup is run a duplicate job is run to backup to tape. Im now getting this error. Any ideas?

Job ended: 11 May 2013 at 01:18:49
Completed status: Failed
Final error: 0xe0000602 - A query for media on which the data set being read is continued was unsuccessful. Ensure that all media in the family have been inventoried and cataloged.
Final error category: Backup Media Errors

For additional information regarding this error refer to link V-79-57344-1538

Errors
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Duplicate
The query for media sequence number 1 of this media family was unsuccessful. Ensure that all media in the family have been inventoried and cataloged.

Operating Systems:

Comments 3 CommentsJump to latest comment

CraigV's picture

...looks to be a recurring issue between versions of BE (nothing listed for BE 2012), so I'd suggest you check the Known Issues section on the forum, and also log a call with Symantec around this.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

pkh's picture

Have you tried re-creating your backup and duplicate jobs?