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Question about Encryption Desktop Resolved Issues

Created: 06 Feb 2013 | 1 comment

So I was reviewing the resolved issues and I have 2 questions regarding this one:

Resolved the issue so that Windows Single Sign-On automatic logon process works as expected after upgrading to Symantec Encryption Desktop 3.0. [2824635]

1) What exactly is the issue resolved?

2) What is [2824635]? I assumed some KB article of some sorty but a search for it does nothing for me.

Thanks

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SebastianZ's picture

Issue fixed according to release notes in Symantec Encryption Desktop 10.3.0. The problem was a rare issue that the system would freeze on the PGP SSO screen.

The number you see would be an internal Symantec bug number - this won't be searchable as the information under this is available only internally.

Problem was partially related to similar problem as per offically published KB:

http://www.symantec.com/docs/TECH192308

Hope that helps.