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question regarding "Display a warning when virus definitions are outdated"

Created: 03 Aug 2011 • Updated: 03 Aug 2011 | 5 comments
S_K's picture
This issue has been solved. See solution.

Hi all,

I have a question regarding the notification for outdaded virus definitions (AV policy -> Miscellaneous -> Notifications). We have enabled it for our environment and set to 5 days. When the user's machine was offline for more than 5 days and then connected to the network, will the message pop-up after SEP services start and also will it pop-up only once or periodically until the definitions are updated.

The question I was asked by the customer is: "Is it possible that the Warning Message will appear after the boot and logon to the domain or after antivirus checked if update was not successfully."

Thanks

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_Brian's picture

Assuming it has the new policy, it would appear once the machine is booted and services started.

On the message, there will be a checkbox that says don't warn me again until after next updates. The can chose that option if they wish or leave as is.

AravindKM's picture

Once the client receives this policy it sores locally. So even if the client not able to connect to management server, it will give warning in the client system.

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

S_K's picture

Hi Brian,

If the user select the box "Don't warn me until after next updates", what exactly does it mean, the next heartbeat or next reboot of the machine? And also if user does not select this box, when he will receive again the notification?

Regards

_Brian's picture

It won't warn again until the defs go out of date again.

Yes, they will continue to receive the notification until defs get updated. When I've seen it, it's pretty consistent when it happens. Log out and back in, it comes up or upon reboot.

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