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Question regarding Encryption Desktop 10.3 Resolved Issues

Created: 06 Feb 2013 | 3 comments

I was looking through the resolved issues for the latest Encryption Desktop and I have 2 questions regarding this one:

 Resolved the issue so that Windows Single Sign-On automatic logon process works as expected after upgrading to Symantec Encryption Desktop 3.0. [2824635]

1) What exactly does this resolve?

2) What is [2824635] for? I assumed it was a KB article but doing a search for "2824635" was of no help.


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nate.hall's picture

I thought they might be for internal - just hoped it would be something the public could use since they make those numbers publically available.

It would be nice to see what the issue was instead of getting a somewhat generic description.

SebastianZ's picture

As mentioned in the other thread:

Issue fixed according to release notes in Symantec Encryption Desktop 10.3.0. The problem was a rare issue that the system would freeze on the PGP SSO screen.

The number you see would be an internal Symantec bug number - this won't be searchable as the information under this is available only internally.

Problem was partially related to similar problem as per offically published KB:

- you may refer to this KB if you need somewhat more accurate information.

Hope that helps.