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Question on Software Licenses and Purchases - How do I ...

Updated: 23 May 2010 | 4 comments
Dave Summerson's picture
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This issue has been solved. See solution.

Ok, time for another question of the day.  This time it revolves around setting up license resources.  I am using version 6.5 Asset Management and went through the great tutorials done by bkaulins.  LInk here: https://www-secure.symantec.com/connect/articles/purchased-software-license-compliance-start-dashboard-part-1.  The problem I am having now is that when I go to the summary tab, it just seems to keep loading with no data on the screen and then finally times out.  I created the software purchase first, then the licenses according to his instructions, but am not getting results.  Is it something I am doing or have others seen this issue?  I am tasked with setting up the licensing part for the first time so we can monitor the WIndows 7 installs.  We currently are not using any license monitoring but I would like to start if I can get past this issue.  Are there any other good resources that I could go to, to assist me in understanding and guiding me to get this set up?

Thanks in advance!
Dave

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MagicGuru's picture
10
Feb
2010
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There is a task called

There is a task called "Software License Compliance Evaluation" or something similar, can you please run this task in a schedule? The calculation could take a lot of time if your definition on the scope collection or OS Product data class covers a large set of computers.

I am very interested in finding out your exprience in monitoring software license. Let me know if you encounter any more issue.

Dave Summerson's picture
11
Feb
2010
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Would this be in Asset

Would this be in Asset Management piece or a seperate App Metering piece?  I show Inventory – Windows – Inventory Tasks - Software Inventory under Tasks and didnt know if that is the same thing.

MagicGuru's picture
11
Feb
2010
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It is part of Asset

It is part of Asset Management. Look at Settings section and look for Asset Managemen --> Contract Management --> Software License Evaluation. Or simple do a search on the console.

Dave Summerson's picture
11
Feb
2010
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Answer

I found that I am not high enough in the food chain to have that piece listed on my tasks, thats why I couldnt see it... :)  One of the main DBA's for Altiris does show it.  I will work to have them give me privs.

Thanks!