Questions on my renewal and new products available.

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cas_cody's picture

We currently have SYMC MULTI-TIER PROTECTION 11.0.2 RENEWAL BASIC- 12 MONTHS EXPRESS BAND A (14056011), is there an upgrade to 2.0?

We are up for renewal, does that mean we would get Endpoint Protection 12.x?  And is SBS new for SEP?

Or would this be the Protection Suite, SPS?

This whole thing is super confusing.

Vikram Kumar-SAV to SEP's picture

https://www-secure.symantec.c

https://www-secure.symantec.com/connect/forums/confused-about-new-symantec-protection-suite

SEP 12.x SBE is a bit diffrent than SEP 11.x 

But 12.x is not a newer version for 11.x
11.x is for 100 or more computers . It is best suited for bigger organizations.

12.x is for 100 or less than 100 computers.. 12.x is a software best suited for Small Business Edition

Also check these
https://www-secure.symantec.com/connect/videos/endpoint-protection-small-business-edition-product-tour

https://www-secure.symantec.com/connect/articles/symantec-endpoint-protection-small-business-edition-120-frequently-asked-questions


Celebrating 2 years as a community member....

cas_cody's picture

Thank you! So we want to

Thank you!

So we want to renew our SEP 11.x MultiTier Protection, but I don't see MultiTier Protection as an option.

So if I renew this, what am I actually renewing?  Will I get the new SPS Enterprise Edition then?  Or just stay on the same thing?

Vikram Kumar-SAV to SEP's picture

 You'll get SPS Enterprise

 You'll get SPS Enterprise Edition.

Celebrating 2 years as a community member....

cas_cody's picture

I'm sorry for all the

I'm sorry for all the questions, the vendor we use is not helpful at all when purchasing.

Hopefully just one more, he sent a renewal for the MutlTier and sent another with a different price for SPS Enterprise.  Is that correct?  Or should the renewal of the MultiTier automatically get me the SPS?

Vikram Kumar-SAV to SEP's picture

 http://www.symantec.com/busi

Solution

 http://www.symantec.com/business/theme.jsp?themeid=sps_promo

For Pricng queries would suggest you to call Customer Care once.

http://www.symantec.com/business/products/sysreq.jsp?pcid=2242&pvid=multi_prot_1
Symantec Multi-tier Protection creates a protected endpoint and messaging environment that is secure against today's complex data loss, malware, and spam threats. For next generation protection, migrate to Symantec Protection Suite Enterprise Edition which further extends protection to ensure your endpoints are compliant with IT policy and quickly recoverable in the event of failure. Reduce the cost of securing your environment and more effectively manage the inherent risks of today’s IT infrastructures with the new Symantec Protection Suite.




Celebrating 2 years as a community member....

Prachand's picture

http://eval.symantec.com/mktg

http://eval.symantec.com/mktginfo/enterprise/fact_sheets/b-datasheet_multi-tier_prot_06_2008_12836805-2.en-us.pdf

Symantec™ Multi-tier Protection safeguards enterprise assets and lowers risk by providing unmatched protection against threats for laptops, desktops, mobile devices, mail servers, and SMTP gateways. It includes
Symantec™ Endpoint Protection
Symantec™ Mail Security for groupware and the SMTP gateway, stopping spam and viruses while reducing security risks.

Prachand Kumar
MCSE-2003 Symantec Technical Specialist (SCTS)