Questions on Queues (Order, Active-Inactive) Servicedesk 7.5
rather than any sane order that can easyly be set this seems to be in the same order that they appear in
[ProcessManager].[dbo].[ImServiceQueue] is there any whay to change the order other than altering the sql DB?
also I see edit and remove under "Manage Incident Service Queues" in submit Request -> Administrative services, but no way to make one inactive. My orgnivation tend to have some reorg when new people comes to power. Will Removing and adding queues cause problems with ticket assigns.