Quick Link Dialog
When I click the links in the email I get the error below. Anyone know why? I followed the steps stated here:
http://www.symantec.com/docs/HOWTO61671
Sorry, there was error quering link data. Probably this response was already made.
Error details:
System.Web.Services.Protocols.SoapException: Server did not recognize the value of HTTP Header SOAPAction: www.symantec.com/GetLinkData. at System.Web.Services.Protocols.Soap11ServerProtocolHelper.RouteRequest() at System.Web.Services.Protocols.SoapServerProtocol.Initialize() at System.Web.Services.Protocols.ServerProtocol.SetContext(Type type, HttpContext context, HttpRequest request, HttpResponse response) at System.Web.Services.Protocols.ServerProtocolFactory.Create(Type type, HttpContext context, HttpRequest request, HttpResponse response, Boolean& abortProcessing)
Comments 17 Comments • Jump to latest comment
It works fine for me.
Did you try clearing out your browser cache? Or try a different browser?
SEP Knowledge Base
Endpoint SWAT
This was the first time ever using the component so nothing should be cached. I am debugging on a Windows 7 machine though using the built in web debugger and not IIS. I haven't published it to the server yet.
What does your environment look like?
In your project properties, on the Publishing tab under General, change the URI to www.transparentlogic.com. This is what's required in the SOAPHeader right now for the Quick Link dialog.
NOTE IF YOU EVER UPGRADE TO 7.5: When 7.5 comes out, we've updated the namespace in the web reference for Quick Link dialogs to be www.symantec.com. Please be aware of that should you ever upgrade to 7.5
Leave the Name Space name to Default and just change the URI?
Yep, just change the URI from www.symantec.com to www.transparentlogic.com. Leave the Namespace field as is. This should make Quick Link dialog links start working.
And if you ever upgrade to 7.5 when it comes out... change the URI back to www.symantec.com :)
Same error message even though I changed it it wants to use symantec.com. I am running 7.1.1600.26:
Could you try www.altiris.com as the URI?
I should have asked what version of the product you were on first.
Thats what it was prior
Ok, some explanation to what's going on: every time the WF product got "rebranded" the Quick Links dialogs URI got forgotten. So, if you had these errors with project property www.altiris.com before, more than likely the URI that Quick Links was expecting was www.transparentlogic.com
In the 7.1 flavors if you got this error when the project property read www.symantec.com, Quick Links dialog needed www.altiris.com
When 7.5 comes out, www.symantec.com should be what's required.
So... if the original value was www.altiris.com, more than likely you need www.transparentlogic.com. To be completely sure, if you could message me a copy of your LogicBase.Components.Default DLL, I could definitively tell you what's needed. You can find it at <install>/Shared/Components
SMACK
PM'd you the DLL
This work around does do the trick but I would rather use Quick Link Dialogs if possible.
https://www-secure.symantec.com/connect/forums/how-work-quick-link-dialog-component#comment-7829891
Just replied. Looks like you need www.symantec.com. Sorry for the runaround. Hopefully this works for you.
That did the trick!
Again, many apologies for this. I didn't think you had that updated of a build, and I assumed (foolishly :P) that it had to be an "older" value.
After publishing the project I get the following error when one clicks the link in the email...
What happens if you turn on looser security with the deployed project (for example, enable anonymous access)?
In the project properties under primary service?
That appears to have done the trick.
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