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  • 1.  QuickMenu keeps crashing on Mac OS Lion

    Posted Feb 02, 2013 09:36 PM

     

    Hi,

     

     QuickMenu keeps crashing on my Retina MacBook Pro running Lion. I can close the dialog it puts up but it comes right back. I leave the dialog open so I can keep using my Mac but I see in the logs that it is crashing every 10 seconds or so. It writes a diagnostic file each time so my disk is going crazy. 

     

    Is there a mismatch between the version of the dynamic library,  /usr/lib/libsymsea.dylib, and QuickMenu?

     

    Thanks

    ====

     

     

    Feb  2 10:49:13 grsla40016394 com.symantec.quickmenu.application[17901]: dyld: lazy symbol binding failed: Symbol not found: __Z28IPCCreateBiDirectionalServerSst

    Feb  2 10:49:13 grsla40016394 com.symantec.quickmenu.application[17901]:   Referenced from: /Library/Application Support/Symantec/SymQuickMenu/SMCQuickMenu.plugIn/Contents/MacOS/SMCQuickMenu

    Feb  2 10:49:13 grsla40016394 com.symantec.quickmenu.application[17901]:   Expected in: /usr/lib/libsymsea.dylib

    Feb  2 10:49:13 grsla40016394 com.symantec.quickmenu.application[17901]: dyld: Symbol not found: __Z28IPCCreateBiDirectionalServerSst

    Feb  2 10:49:13 grsla40016394 com.symantec.quickmenu.application[17901]:   Referenced from: /Library/Application Support/Symantec/SymQuickMenu/SMCQuickMenu.plugIn/Contents/MacOS/SMCQuickMenu

    Feb  2 10:49:13 grsla40016394 com.symantec.quickmenu.application[17901]:   Expected in: /usr/lib/libsymsea.dylib

    Feb  2 10:49:14 grsla40016394 com.apple.launchd.peruser.53800530[412] (com.symantec.quickmenu.application[17901]): Job appears to have crashed: Trace/BPT trap: 5

    Feb  2 10:49:14 grsla40016394 com.apple.launchd.peruser.53800530[412] (com.symantec.quickmenu.application): Throttling respawn: Will start in 9 seconds

    Feb  2 10:49:14 grsla40016394 ReportCrash[972]: Saved crash report for SymQuickMenu[17901] version 2.1.1 (5) to /Users/hschilli/Library/Logs/DiagnosticReports/SymQuickMenu_2013-02-02-104914_grsla40016394.crash

    Feb  2 10:49:14 grsla40016394 ReportCrash[972]: Write failed to PList file /Users/hschilli/Library/Logs/DiagnosticReports/.SymQuickMenu_2013-02-02-104914_grsla40016394.crash.plist - uid: 53800530 gid: 1286109195, euid: 53800530 egid: 1286109195 - error 24: Too many open files



  • 2.  RE: QuickMenu keeps crashing on Mac OS Lion

    Posted Feb 02, 2013 10:31 PM

    Does it work as expected with SEP disabled?



  • 3.  RE: QuickMenu keeps crashing on Mac OS Lion

    Posted Feb 03, 2013 10:32 AM

    Hi Brian81,

     Thanks for the help. 

    How do I disable SEP ?

    Also, what do you mean "does it work" ? Do you mean do I continue to get errors?