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"end task missing virus definition"

Created: 25 Dec 2007 • Updated: 21 May 2010 | 4 comments
help please am having this problem since i reformat my pc... and i tried reinstalling my os 3x but no luck always getting the " end task missing virus definition" bef restarting or shutting down my pc...
 
my os is windows xp sp2 with all the latest update
 
help me please on how to remove that error msg...

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Sandeep Cheema's picture
Please be more specific about the problem and product, that would always be more helpful to get the things moving faster.

De facto when AV does something, it starts jumping up and down, waving its arms, and shouting...

"Hey!  I found a virus!  Look at me!  I'm soooo goooood!"

cluelesscat's picture
Missing Virus Definitions-Sysmantec Antivirus Corp

Ever heard of this weird error.

Missing Virus Definitions

Its very funny you see, when shutdown/restart the system right usually if there is program still running it will open a pop up box to cancel etc.. well ever since I installed Sysmantec Antivirus Corp into this new hdd/OS. I get this pop but... I get to see it only 1- 1 1/2 secs before windows shutdown/reboot without caring.

Here is the thing I uninstall and reinstall Symantec Antivirus its still the same problem...
thank you.
 

Sandeep Cheema's picture

This can be caused by the floppy drive check that occurs on shutdown, especially if there is no floppy drive in the computer. To solve the problem, disable the shutdown floppy check.

Recommended to take a back up of the registry before any troubleshooting.

 

To disable the floppy drive scan

Start the Registry Editor.

Navigate to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\Storages\Filesystem\RealTimeScan

Create a new DWORD value, and name it SkipShutDownFloppyCheck.

Right-click SkipShutDownFloppyCheck, and then click Modify.

Change the Value Data to 1 with the Base set to Hexadecimal.

             Close the Registry Editor.

 

To disable the floppy drive scan through the client user interface

Start Symantec AntiVirus.

Click Configure > File System Auto-Protect..

Click Advanced.

Under Additional Advanced Options, click Floppies.

Uncheck Do not check floppies upon system shutdown.

Click OK and then click OK again.

 

To disable the floppy drive scan through the Symantec System Center

In Symantec System Center, unlock the server group.

Do one of the following:

Right-click a server group or client group, and then click All Tasks > Symantec AntiVirus > Client Auto-Protect Options.

Right-click a server, and then click All Tasks > Symantec AntiVirus > Server Auto-Protect Options.

On the File System Tab, click Advanced.

Under Additional Advanced Options, click Floppies.

Uncheck Do not check floppies upon system shutdown.

Click the lock icon so that it appears as locked, if applicable.

Click OK and then click OK again.

Alternatively what you can try is to update the symevent driver.

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/45c5f0d588d1298a88256a22002726d9?OpenDocument

 

Please keep us updated in case it doesnt work out.

 

 

 

De facto when AV does something, it starts jumping up and down, waving its arms, and shouting...

"Hey!  I found a virus!  Look at me!  I'm soooo goooood!"

cluelesscat's picture
it worked perfectly... thank you so much!



Message Edited by cluelesscat on 12-27-2007 09:34 PM