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Created: 18 Jul 2011 | 1 comment

Unimpressed. I'm am starting a new IT Implementation and Managed Service company in Texas and I received a quote from Symantec for endpoint protection for one of my clients. I encouraged the business owner to go to Symantec and less than 30 days later my quote is no good? I was planning distributing this brand but if your quotes are dead in < 30 days.....Perhaps I need an alternative.

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Thomas K's picture

Try contacing our Pre-Sales Support department for this issue.

Pre-Sales Support

Presales Phone and Presales Email support specifically for resellers in North America:

  • Customer quote assistance
  • General product information
  • Customer renewal information/ POP assistance for non-authorized products
  • Assistance with SKU’s (Report Missing SKUs, Old SKU to new SKU conversion)
  • Customer install base/purchase history reports
  • Provide Symantec Partner Account Manager and Field Sales contact information
Phone: 1-888-780-7962 (6:00 a.m. to 4:00 p.m. PST, Monday through Friday.)
Note: Technical support cannot be obtained at the above phone number or email address.
If they cannot help you with this matter, I am sure they can point you in the right direction.