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"Physical Volume Library Media not found" (a000810d HEX or e000810d HEX)

Created: 04 Aug 2008 • Updated: 02 Mar 2009

 

Not always, but for serveral times I get this error when the backup should be executed: "Physical Volume Library Media not found" (a000810d HEX or e000810d HEX) is reported when attempting a Backup Exec for Windows Servers operation. I use storage media-based catalogs but the problem keeps on. I have changed all the cartridges and I also have changed the chasis an the drivers from the HP StorageWorks MSL4048 Tape Library, but the problem persists. Any idea about what's happening?

 

I have visited http://seer.entsupport.symantec.com/docs/190820.htm but that didn¨t solved my problem