Qurantine message release problem
Updated: 21 May 2010 | 8 comments
This issue has been solved. See solution.
Dear Adnan
When we try to release our quarantied messages,we were not able to release massages and have been getting the following error
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Cannot release the message. It has either been released or was unable to contact the SMTP host.
Kindly help
Regards
Ashraf
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More Details-?
Hi Ashraf,
What product are you seeing this message from? Is it SAV. SEP, or one of the mail security products-?
Thanks and best regards,
Mick
With thanks and best regards,
Mick
It is Symantech Bright Mail
It is Symantech Bright Mail Gateway
Best Regards
P T Ashraf
Pls post your problem
Pls post your problem in Brightmail Gateway Forum
Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind
Moved to Brightmail Gateway
Moved to Brightmail Gateway Forum.
Eric C. Lukens IT Security Policy and Risk Assessment Analyst University of Northern Iowa
Ashraf, Exactly what it says,
Ashraf,
Exactly what it says, we weren't able to connect to your SMTP server. Have you specified a route for messages coming from the brightmail gateway or are you using the non-local route?
Try going through this process to manually specify your mail server for the Control Center to route the messages to:
Once you go through these steps, try releasing the message again.
Thanks It worked
Thanks
It worked
Best Regards
P T Ashraf
Thanks to JDavis for
Thanks to JDavis for identifying the solution. Here is the KB article for reference:
http://service1.symantec.com/SUPPORT/ent-gate.nsf/...
Regards,
Adnan
My friend had the same
My friend had the same problem. I gave him URL of this thread. Seems now he is happy. Thank you.
Alex Gant,
MP3 Downloads Project Manager
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