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  • 1.  RAAD Log tab error Altiris Agent 7.5

    Posted Mar 07, 2014 10:01 PM

    Hi Guys!

    After updated Altiris 7.1 to 7.5, I came across with this error while using the RAAD 2.1.24.0

    Capture.PNG

    And nothing is show in Log Tab <<<<

    Well, after long time trying to figured out the solution, I saw something:

    Altiris Agent 7.1 Log:

    <event date='Mar 07 23:40:00' severity='4' hostName='......

    Altiris Agent 7.5 log:

    <event date='03/07/2014 18:54:25.8270000 -03:00' severity='4' hostName='

    I think that the different date formats cause the issue, I still working to get the solution or any manner to change the output date format.

    Anyone have the solution or the same problem?

    Thanks



  • 2.  RE: RAAD Log tab error Altiris Agent 7.5

    Posted Mar 08, 2014 10:12 AM
    Does that version of raad support 7.5 as that could also be a factor? There are a couple of raad like tools created specifically for 7.5 so you may wish to search for them based off of say diagnostic.


  • 3.  RE: RAAD Log tab error Altiris Agent 7.5
    Best Answer

    Posted Mar 08, 2014 07:47 PM

    Hi SK, thanks for your suggestion!!

    I found it:

    http://www.symantec.com/business/support/index?page=content&id=HOWTO95133

    RAAD 7.5, its works only Altiris 7.5 version.

    I can see the logs now :)

    Thank you!

     

     



  • 4.  RE: RAAD Log tab error Altiris Agent 7.5

    Posted Mar 09, 2014 12:08 AM
    Happy to help.