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RAAD: Not able to connect to 'computername'. Initialization error

Created: 18 Jul 2014 | 5 comments

I'm having trouble connecting RAAD (v2.1.24.0) with four desktop PC, that have XP SP3 installed. 

The Message error is, "Not able to connect to 'computername'. Error de inicialización" (Initialization error).
I've tried several things locally (Firewall, MS Updates, Running Services, .NetFramework, Uninstalling & Deleting Agent from DB, IP/DNS).

This error also ocurres on Altiris Administrator machine, when trying to connect RAAD to this workstations.

Any ideas or suggestions will be appreciated.


Operating Systems:

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Sumit G's picture

If you are login with admin id then may be try to create the new profile. This error may be occur because of corrupted profile.


Sumit G.

ezmartinez's picture

Thanks for the reply.

The thing is, that we are in a domain, and every PC has Workstations -domain- Admins (me) and Local Administrator (also administrated by us) and all the workstations have that. I also checked permissions on that WKS, and there was no admin user that it wasn't allowed.

Thanks a lot!


Sumit G's picture

If your is still persist then i suggest you to rename your profile and configure it again either try with other login id.


Sumit G.

ezmartinez's picture

Hi, thanks for the reply.

Two different users and different PCs and the same behavior. It´s not a profile issue.-


Igor Perevozchikov's picture

Maybe you can try this way to check logs and other things on managed endpoint

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