"Rack Units" & "Power Consumption" fields missing

Kate Lukasheva's picture

Hello!



Week ago I've put all the information about rack units and power consumption into cmdb. Theese fields appeared when I selected "Server" computer type and remained for editing and viewing. But today they all DISAPPEARED. i.e. the computer type remains as "Server" but no "Rack Units" & "Power Consumption" fields are shown. The information didn't disappear in rack reports, but I can't see it directly from a single resource. When I edit "computer type" to "Server" once more, these fields appear as they did when it worked normally, but they are EMPTY! (even if rack reports show that there is information for reports And if I retype values, save and close, theese fields disappear when I open editing of resource again!



How to solve this problem?

Kate Lukasheva's picture

I checked the altiris database, the correct information exists there, but it is not shown in fields of resource!



What does it mean???