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Ralus Agent- Oracle backup fails with ORA-29701: unable to connect to Cluster Synchronization

Created: 08 Nov 2011 | 3 comments

AGAINST A BRICKWALL – PLEASE HELP

BES 2010 R3, with RALLUS agent on SLES 11.  Oracle 11g.  Two databses on the server, one ASM one NON ASM.  I can backup the NON ASM DB no problem, but the ASM DB throws ORA-29701: unable to connect to Cluster Synchronization.  I am sysdba and asmadmin with my sysbackup account.  I can connect to the server using my logon account, open the DB with sysbackup and kick off a copy of the rman script and it starts, but running through the gui/media manager I get the above error. 

 

27fd710 Tue Nov  8 13:27:30 2011 : CDbsb::dump: m_dbDeviceName (Oracle-Linux::\\myserver.mysite.com\MYASMDB)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsb::dump: m_hLogOnToken (1)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsb::dump: m_dbScriptOutputQ (8473904)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsb::dump: m_threadMutex (0)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_sqlplusTimeout (600)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_jobType (1)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_bec (0x818490)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_oraVersion (110)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_operationType (Backup)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_backupType (2)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_dbStatus (3)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_dbHome (/orasoft/product/11gR2)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_SID (MYASMDB)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_oraPfile (NULL)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_description (NULL)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_logFileKeyword (RMAN_LOG_FILE)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: m_logFileName (rman)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: DB credentials osAuthenticated (0) tnsname (NULL) login (sysbackup) password (****)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: Recovery catalog credentials osAuthenticated (0) tnsname (NULL) login (NULL) password (NULL)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: database state (0)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: Use rman defaults (1)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN max read rate (0)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN max bfs size (0)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN max open files (0)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN max files per set (0)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN max bkset size (0)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN max arch bkset size (0)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN auto archive log file delete (0)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN backup archive log files (0)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN backup type (NULL)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN bfs format (BE_%U)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN bk set id (NULL)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN bk method (0)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN plus archivelog (1)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: RMAN control file auto backup (1)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::dump: Selection list - objtype (1101) objname ()

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::runDBJob: utilCommandFile = /var/VRTSralus/runrman.1320780450-1963D2AD-B21F-4D47-903B-CE0B78403D4D.tmp

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::runDBJob: SqlplusCmdFile = /var/VRTSralus/runSqlplus.1320780450-1963D2AD-B21F-4D47-903B-CE0B78403D4D.tmp

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::runDBJob: SqlplusCmdFile = /var/VRTSralus/runSrvctl.1320780450-1963D2AD-B21F-4D47-903B-CE0B78403D4D.tmp

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsb::createSecureFile: Obtained user id (1004) for user (beOracle)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::createRmanCmd: Success in opening rman file (/var/VRTSralus/runrman.1320780450-1963D2AD-B21F-4D47-903B-CE0B78403D4D.tmp)

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::runRmanCmd: Starting Oracle Recovery Manager using (/orasoft/product/11gR2/bin/rman )

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::runCmd: Function called

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::runCmd: pipe descriptors. fd[0]=14 fd[1]=15

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::runCmd: Parent Process - Closed fd[1]=-1

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::runCmd: Waiting until child finishes...

f27fd710 Tue Nov  8 13:27:30 2011 : CDbsbOra::runCmd: ***************** BEGIN LOGGING RMAN OUTPUT *****************

f27fd710 Tue Nov  8 13:27:30 2011 : procMsg:

f27fd710 Tue Nov  8 13:27:30 2011 : procMsg: Recovery Manager: Release 11.2.0.2.0 - Production on Tue Nov 8 13:27:30 2011

f27fd710 Tue Nov  8 13:27:30 2011 : procMsg:

f27fd710 Tue Nov  8 13:27:30 2011 : procMsg: Copyright (c) 1982, 2009, Oracle and/or its affiliates.  All rights reserved.

f27fd710 Tue Nov  8 13:27:30 2011 : procMsg:

f27fd710 Tue Nov  8 13:27:30 2011 : procMsg: 4>

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 5> # -----------------------------------------------------------------

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 6> # RMAN command section

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 7> # -----------------------------------------------------------------

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 8>

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 9> RUN {

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 10> ALLOCATE CHANNEL ch0

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 11>     TYPE 'SBT_TAPE';

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 12> SEND 'BSA_SERVICE_HOST=10.122.156.10,NBBSA_TOTAL_STREAMS=1,NBBSA_JOB_COOKIE={1963D2AD-B21F-4D47-903B-CE0B78403D4D},NBBSA_DB_DEVICE_NAME=Oracle-Linux::\\myserver.mysite.com\MYASMDB';

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 13> BACKUP

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 14>     INCREMENTAL LEVEL=0

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 15>     FORMAT 'BE_%U'

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 16>     DATABASE FORCE PLUS ARCHIVELOG FORCE NOT BACKED UP;

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 17>

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 18> RELEASE CHANNEL ch0;

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 19> }

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: 20>

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: RMAN-06900: WARNING: unable to generate V$RMAN_STATUS or V$RMAN_OUTPUT row

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: RMAN-06901: WARNING: disabling update of the V$RMAN_STATUS and V$RMAN_OUTPUT rows

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: ORACLE error from target database:

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: ORA-29701: unable to connect to Cluster Synchronization Service

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg:

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: connected to target database: MYASMDB (DBID=231004848)

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg:

f27fd710 Tue Nov  8 13:27:31 2011 : procMsg: using target database control file instead of recovery catalog

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: allocated channel: ch0

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: channel ch0: SID=1575 device type=SBT_TAPE

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: channel ch0: Symantec/BackupExec/1.1.0

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg:

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: sent command to channel: ch0

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg:

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg:

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: Starting backup at 08-NOV-11

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: ORACLE error from target database:

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: ORA-29701: unable to connect to Cluster Synchronization Service

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg:

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: released channel: ch0

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: RMAN-00571: ===========================================================

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: RMAN-00571: ===========================================================

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: RMAN-03002: failure of backup plus archivelog command at 11/08/2011 13:27:32

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: ORA-29701: unable to connect to Cluster Synchronization Service

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg:

f27fd710 Tue Nov  8 13:27:32 2011 : procMsg: Recovery Manager complete.

Comments 3 CommentsJump to latest comment

Marc Sivak's picture

ASM is working fine, the Db instance is up and i have no issues with that portion.  the catch is the output from RMAN during the agent based backup.  from within RMAN i can execute the commands from the previouse job history and it starts backing up.  It eventually fails as the media manager is not ready but it gets further than the remote agent kicking it off.

pkh's picture

You are running Oracle 11g R2 on the Linux platform.  This is not supported.  See the SCL below.

BE 2010|2010 R2|2010 R3 Software (SCL)

Oracle 11g R2 is only supported on the Windows platform.