Symantec Management Platform (Notification Server)

Hi all,

I ran a repair on Notification Server and it seems to work fine as long as I access it via http://localhost/Altiris/console on the local machine.

If I access via http://servername/Altiris/console (either local or on a remote client), I get an authentication prompt.

Sound like an IIS issue.  Any ideas?

RM

When repairing Notification Server from add\remove, you also need to repair the latest Hotfix Roll-up as well. Did you do this?

Hi Richard612,

Why did you need to run a nsrepair? The NSRepair not change (or correct) the settings of IIS.

What error messages appear in the logs of the NS?

Regards,

I just went through this myself in order to address an issue in the Log viewer "Error trying to generate shortcut icon: System.ArgumentException: Illegal character..."  I had to run a repair on the Altiris Notification Server 6.0  and on the latest Notification Server 6.0 SP3 update.  After doing that I was unable to log into the console, thought it was an IIS issue as well. I rebooted the server again, opened up the 6.0 console on the NS and I was prompted to go through the setup wizard.  I put in the SQL application credentials and the rest of the settings were retained and once the wizard completed I was able to get back in fine.

Our Altiris was completely non-functional.  EvtQfast was filling up and the user interface was not loading at all.  CPU was continuously at 100%.

It does not appear that any hotfixes were installed.  SP3 was installed, and yes I did perform a repair on it after doing a repair on NS itself.

 Richard,

Could you post some any part of the current NS Log? 

Regards