Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Ran repair, now can only access Altiris via http://localhost/...

Updated: 21 May 2010 | 6 comments
richard612's picture
0 0 Votes
Login to vote

Hi all,

I ran a repair on Notification Server and it seems to work fine as long as I access it via http://localhost/Altiris/console on the local machine.

If I access via http://servername/Altiris/console (either local or on a remote client), I get an authentication prompt.

Sound like an IIS issue.  Any ideas?

RM

Comments

luke.s's picture
11
May
2009
0 Votes 0
Login to vote

Hi Richard612,

Hi Richard612,

Why did you need to run a nsrepair? The NSRepair not change (or correct) the settings of IIS.

What error messages appear in the logs of the NS?

Regards,

If the suggestion has helped to solve your problem, please mark the post as a solution.

Fábio Sanches
Altiris Consultant

richard612's picture
11
May
2009
0 Votes 0
Login to vote

Our Altiris was completely

Our Altiris was completely non-functional.  EvtQfast was filling up and the user interface was not loading at all.  CPU was continuously at 100%.

luke.s's picture
11
May
2009
0 Votes 0
Login to vote

 Richard, Could you post some

 Richard,

Could you post some any part of the current NS Log? 

Regards

If the suggestion has helped to solve your problem, please mark the post as a solution.

Fábio Sanches
Altiris Consultant

jharings's picture
11
May
2009
0 Votes 0
Login to vote

Did you repair the latest hotfix as well?

When repairing Notification Server from add\remove, you also need to repair the latest Hotfix Roll-up as well. Did you do this?

Jim Harings
HP Enterprise Services
1st Rule of Connect Club: Mark the post that helped you the most as a 'solution'. 2nd Rule of Connect Club:You must talk about Connect club.

richard612's picture
11
May
2009
0 Votes 0
Login to vote

It does not appear that any

It does not appear that any hotfixes were installed.  SP3 was installed, and yes I did perform a repair on it after doing a repair on NS itself.

G Ross's picture
11
May
2009
0 Votes 0
Login to vote

Repair hotfix

I just went through this myself in order to address an issue in the Log viewer "Error trying to generate shortcut icon: System.ArgumentException: Illegal character..."  I had to run a repair on the Altiris Notification Server 6.0  and on the latest Notification Server 6.0 SP3 update.  After doing that I was unable to log into the console, thought it was an IIS issue as well. I rebooted the server again, opened up the 6.0 console on the NS and I was prompted to go through the setup wizard.  I put in the SQL application credentials and the rest of the settings were retained and once the wizard completed I was able to get back in fine.